Returns & Exchanges
At HolidayLights.com, we want your home to shine bright, which is why we offer a 30-day return policy on all non-custom decorative lighting and hardware. If your purchase doesn't light up your life, simply return it in its original packaging for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack Your Lights
Carefully place the unused lights and accessories back into their original manufacturer packaging to ensure safe transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your shipping box.
Drop Off and Refund
Hand your package to the designated carrier; once we inspect the items at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing